Shipping policy
At Sameole, we aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our shipping process:
Shipping Rates
• Free Shipping: Available on all orders over $[Amount, if applicable].
• Flat-rate or calculated shipping fees apply to orders under this threshold, based on your location.
Processing Time
• All orders are processed within 1–3 business days (excluding weekends and holidays).
• Once your order is shipped, you’ll receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
• Standard Shipping: Arrives within 5–7 business days (domestic).
• Expedited Shipping: Arrives within 2–3 business days (domestic).
• International Shipping: Delivery times vary by destination, typically 7–14 business days.
Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
International Shipping
• Customers are responsible for any customs fees, duties, or taxes applicable in their country.
• We currently ship to the following countries: [List countries, if applicable].
Order Tracking
Track your shipment anytime using the tracking link provided in your confirmation email. If you have any issues with tracking, contact us at [sameole.store@gmail.com].
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to resolve the issue.
Need Help?
For more questions about your order or shipping options, reach out to us at [sameole.store@gmail.com].